Promising the unachievable, dabbling in areas that are outside of your area of expertise, failing to ensure that you and your client are clear on the terms and scope of the contract... It’s not hard to see how carelessness in these areas can help to create the conditions where a professional negligence claim will arise. Yet back in the real world, there’s a different set of pressures at play. Saying ‘no’ to a client can sometimes seem to fly in the face of your claims to offer a ‘flexible, Read more [...]